Return & Refund Policy

Due to the personal nature of bath and body products, we cannot accept returns or exchanges on used products.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will work with you to resolve the issue.

To help us assist you, please include your order number and photos of any damaged items.

Artisan Variations

Because each soap is handcrafted, slight variations in color, design, and appearance are a natural part of artisan soapmaking and are not considered defects.

Our Commitment

Customer satisfaction is important to us, and we will do our best to ensure a positive experience.

Have a concern? Contact us and we will be happy to help.